Refund policy

Return Policy – The Lotus Love Collection

At The Lotus Love Collection, your satisfaction is everything. We want you to feel confident, beautiful, and completely in love with every piece you receive. If something isn't right, we're here to make it right.

Returns & Exchanges

  • Returns are accepted within 30 days of delivery
  • Items must be unworn, unwashed, and in original condition with all tags attached
  • Final sale and clearance items are non-refundable
  • Exchanges are available based on current inventory

How to Start a Return

  1. Email us at TheLotusLoveCollection@gmail.com with your order number and reason for return
  2. We will respond within 1–2 business days with return instructions
  3. Once your return is received and inspected, your refund or exchange will be processed within 5–7 business days

Please Note

  • Return shipping costs may be deducted from your refund unless the item arrived damaged or incorrect
  • We reserve the right to decline returns that do not meet the conditions above

Thank you for shopping with The Lotus Love Collection. Every order is packed with love and we are grateful for your support. 🌸